Terms and Conditions
Terms and Conditions
These Terms and Conditions govern the use of OnlySpins Casino and apply to all players accessing the platform from New Zealand. By registering an account, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not use the service. These terms are legally binding — have a proper read before you dive in.
Eligibility and Account Registration
To register and play at OnlySpins, you must meet the following requirements:
- Be at least 18 years of age
- Be a resident of a jurisdiction where online casino play is not prohibited
- Provide accurate and truthful personal information during registration
- Hold only one account — multiple accounts per person or household are strictly prohibited
- Not be a current employee, contractor, or close relative of OnlySpins or its associated companies
OnlySpins reserves the right to request identity verification documents at any time. Failure to provide these within a reasonable timeframe may result in account suspension.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party. OnlySpins will never ask for your full password via email or live chat. Any activity conducted under your account is your responsibility. If you suspect unauthorised access, contact support immediately via help@only-spins.nz.
Deposits and Withdrawals
| Transaction Type | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Deposit (Card) | NZ$20 | NZ$10,000 | Instant |
| Withdrawal (Card) | NZ$30 | NZ$10,000 | 1-3 Business Days |
| Withdrawal (Bank Transfer) | NZ$50 | NZ$50,000 | 3-5 Business Days |
| Withdrawal (Bitcoin) | NZ$30 | NZ$20,000 | Under 1 Hour |
Withdrawals will only be processed once KYC identity verification has been completed. OnlySpins does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
Bonus Terms
All bonuses offered by OnlySpins are subject to specific promotional terms in addition to these general terms. Common conditions include:
- Bonuses are available to eligible players only as defined in each promotion
- Wagering requirements must be completed within the specified time limit
- Maximum bet while a bonus is active is NZ$5 per spin or round
- Bonus funds cannot be transferred, sold, or exchanged for cash outside of wagering completion
- OnlySpins reserves the right to withdraw, amend, or cancel any promotion with reasonable notice
- Abuse of promotional offers — including but not limited to coordinated wagering, arbitrage betting, or multi-accounting — will result in bonus forfeiture and possible account closure
Fair Play and Prohibited Activities
OnlySpins is committed to providing a fair gaming environment. The following activities are strictly prohibited:
- Use of automated software, bots, or any technology that gives an unfair advantage
- Collusion with other players or casino staff
- Fraudulent chargebacks or reversal of legitimate transactions
- Any form of money laundering or use of funds from unlawful activities
- Exploiting software bugs or errors — these must be reported to support immediately
Violation of any of these prohibitions will result in immediate account suspension and forfeiture of any pending winnings.
Privacy and Data Protection
OnlySpins collects and processes personal data in accordance with applicable privacy legislation. Your data is used to:
- Verify your identity and age
- Process transactions securely
- Provide customer support
- Comply with legal and regulatory obligations
- Personalise your gaming experience where you have consented
OnlySpins does not sell personal data to third parties. Data is retained for the period required by applicable law. You may request access to or deletion of your personal data by contacting help@only-spins.nz.
Responsible Gambling
OnlySpins is firmly committed to responsible gambling. Players are encouraged to use the available tools including deposit limits, loss limits, session timers, and self-exclusion. These can be activated from your account dashboard at any time.
If you believe you have a gambling problem, seek help immediately:
- NZ Problem Gambling Helpline: 0800 654 655 (24/7, free)
- Email: help@gamblinghelpline.co.nz
Limitation of Liability
OnlySpins shall not be liable for any indirect, incidental, or consequential loss arising from your use of the platform, including but not limited to loss of winnings due to technical failures beyond our reasonable control. In no event will OnlySpins’ total liability exceed the amount deposited by the player in the 30 days preceding the claim.
Amendments to Terms
OnlySpins reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on this page. Continued use of the platform following any amendment constitutes acceptance of the revised terms. Where changes are material, players will be notified by email.
Governing Law
These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising shall be subject to the exclusive jurisdiction of the relevant competent authority. For player disputes not resolved through customer support, an independent dispute resolution process is available — contact support for details.
18+ only. Please gamble responsibly.
18+ only. Wagering requirements apply. Terms and conditions apply. Please gamble responsibly. NZ Helpline: 0800 654 655.